Who we are

Our website address is: https://surgicast.io.

Privacy Policy

Welcome to our privacy statement! At SurgiCast we take your privacy seriously. This document outlines how we collect, use, and protect your personal information. Please read it carefully to understand your rights and how we handle your data. 

This Privacy Statement (“Statement”) applies to the personal information of consumers that is collected or used by SurgiCast, its affiliates or subsidiaries (collectively, “SurgiCast”, “we”, “our”, “us”). This Statement applies to all the personal information that SurgiCast collects when consumers interact with us, such as when visiting our websites, using or purchasing our products or services, contacting customer service and when interacting with us as a business customer, supplier or business partner (collectively, the “Services”). 

This includes, without limitation, all online and offline collections of all types of personal information. However, some SurgiCast collections involve types of data with special requirements (for example, health information) which require a different privacy notice. Whenever that is the case, SurgiCast will make it clear that the privacy notice concerned is different from this Statement. 

Information collection 
SurgiCast may ask you to provide personal information for purposes including, but not limited to, the following: 

  • Buying SurgiCast products and services;  
  • Activating or registering certain products and services or enhancing functionality; 
  • Receiving information about SurgiCast products and services; 
  • Participating in SurgiCast online communities, including our social media channels/pages;  
  • Storing your preferences for future interactions and communications from SurgiCast;  
  • Helping us to develop products and services and create campaigns that are designed around you, optimize customer services and continuously improve our websites;  
  • Helping us to improve products and services, and allowing SurgiCast to keep you informed of, or involve you in the testing of, new products and services;  
  • Resolving consumer and/or product and services issues;  
  • Registering visitors of SurgiCast facilities or SurgiCast organized events and conferences;  
  • Contract or tender management; and  
  • Receiving personalized messages, special offers and advertisements that are relevant to your personal interests, based on the information you have shared with us and on the information we have collected through cookies or similar techniques regarding your use of the SurgiCast websites/social media/blogs. 

SurgiCast maintains physical, technical, and administrative safeguards to protect your personal information and only allows disclosures as permitted by law to assist in providing products or services. We may also collect product and service information and provide these statistics to others in an aggregate form where the information has been de-identified.  

Personal information collected may include: 

  • Contact information, such as name, address, email, telephone number, fax number, organization name, and/or job title; 
  • Unique identifiers and preference information such as username, password, marketing preferences, internet protocol (IP) address, browser type, operating system, computer or mobile device, or navigation and clickstream behavior for online interactions; 
  • Resume or CV, including work history, professional qualifications, publications, awards, references, completed trainings, and signature; 
  • Food restrictions, passport info for travel bookings or identification purposes, social security number (where required by law), bank account details, (emergency) contact persons, family information (where applicable and in accordance with local law); 
  • Creditworthiness, VAT number, product, purchase information history, request documentation; 
  • Pictures, video and audio recordings where you have provided your permission or there was an implied permission as part of the service; 

SurgiCast will retain and use the personal information collected for above mentioned processes and processing purposes in accordance with legal obligations. 

Legal Bases 
The legal basis SurgiCast uses to process personal information will be dependent on the processing purposes and the jurisdictional legal requirements. Where the personal information collected involved is of EU citizens, in general, we use the following basis: 

  • Establishment or performance of a contract, e.g. where we enter into a contract with a party and we collect contact information and signatures, as well as potential bank account details that may be linked to a representative of a company we do business with;  
  • Compliance with a legal obligation, e.g. where we need to disclose consumer details for compliance with (local or industry) laws such as the Physician Payments Sunshine Act or for compliance with the Medical Device Regulation;  
  • Legitimate interest of SurgiCast, e.g. where SurgiCast collects contact information and preferences, details for lodging and travel for attendees of SurgiCast organized events & trainings or third party hosted events & trainings in collaboration with SurgiCast;  
  • Public interest or for the exercise of public authority in strictly limited cases, e.g.. where we would be required to cooperate with the police or other government bodies in case of illegal conduct;  
  • For the establishment, exercise or defense of legal claims, e.g. for court cases;  
  • Where the individual chooses to disclose the personal information publicly by its own initiative.  

If you choose not to provide the personal information we reasonably require, it may hinder SurgiCast’s ability to provide the information or services you have requested. 

Cross-Border Transfers 
To the extent personal information is transferred out of the country where the owner of that personal information lives, such as to SurgiCast affiliates or business partners in other countries, including in the United States, different standards may apply to how your data is used and protected in those countries. SurgiCast has appropriate safeguards in place in accordance with applicable legal requirements to ensure that data is adequately protected irrespective of the country. This includes obtaining written assurances from any third party given access to your data so as to require them to adopt standards that ensure an equivalent level of protection for data as that adopted by SurgiCast and standardized corporate safeguards and contractual measures (based on the European Commission Model Clauses) for internal data transfers to SurgiCast affiliates in third countries which are deemed to provide an inadequate level of data protection. 

Privacy Statement for Children 
SurgiCast will not collect personal information from anyone we know to be under the age of 16 without the prior, verifiable consent from his or her legal representative. Such legal representative has the right, upon request, to view the information provided by the child and/or to require that it be deleted.  

Retention of Information 
SurgiCast will retain your personal information for as long as reasonably necessary to comply with legal obligations or for no longer as required for legitimate business purposes.  

Disclosure of Information 
SurgiCast may share personal information we have collected with companies or agents doing technological maintenance or working on our behalf to help fulfil business needs, including providing customer services and distributing marketing communications. SurgiCast may also share personal information with our subsidiaries and affiliates. 

Other service providers that may be used to perform certain functions on our behalf and to whom personal information may be disclosed in order to perform their intended function include call-center support, sending or processing postal or electronic mail or analyzing or hosting information on cloud-based servers.  

SurgiCast does not share your personal information with unaffiliated third parties for their own direct marketing purposes. 

The security and confidentiality of your personal information matters to us. For this reason, SurgiCast has physical, technical, and administrative controls in place to protect your personal information from unauthorized access, use and disclosure. SurgiCast evaluates these safeguards on an ongoing basis to help minimize risks from new security threats as they become known. 

You may request details of personal information which we hold about you. If you believe that any personal information, we are holding about you is incorrect or incomplete, please contact us as soon as possible, at the address below. We will promptly correct any personal information found to be incorrect. 

You may always choose to object to the collection or use of your personal information or to have your information erased. If you would like a copy of the information held about you for your own use or to transfer to another party, or if you wish to exercise any other right, please contact us at [email protected]. 

GDPR Compliance 

Data Collection and Usage 

We adhere to the principles outlined in the GDPR. When you interact with our services, we collect only the necessary personal information for legitimate purposes. This includes data such as your name, email address, and preferences. We use this information to provide our services, improve user experience, and communicate with you. 


Rights of Data Subjects 

As a data subject, you have specific rights under the GDPR. These include the right to access, rectify, and erase your personal data. You can also object to processing and request data portability. If you have any questions or requests related to your data, please contact our Data Protection Officer (DPO) at [email protected]  

California Privacy Laws (CCPA) 

Your Rights 

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA). These rights include the right to know what personal information we collect, the right to opt-out of data sales, and the right to request deletion of your data. 

Do Not Sell My Personal Information 

We do not sell your personal information to third parties. You can exercise your CCPA rights by contacting our DPO or visiting our website. 

Updates to Privacy Statement 

This Statement may be amended at any time. If material changes are made in how personal information is collected, used, disclosed, or otherwise processed, this Statement will be updated, and notices will be provided when/where appropriate. Any material changes to this Statement will be effective at the time of our posting of the notice of the update. Where required to do so by law, SurgiCast may seek your prior consent to any material changes we make to this Privacy Statement. 


If you have any questions, concerns, or comments about this Statement, please contact us. SurgiCast will use reasonable efforts to respond to you as soon as possible. 


PO Box 470702 

KISSIMMEE, FL 34747-9992 

[email protected]